"It may sound cliche, but I stand on the shoulders of giants. If you’re an avid reader of Drucker, Peters, Deming, Covey, Collins, Hammer, Strassmann, Carr, and Weiss, you will recognize the underlying current of their commonsense words flowing throughout this book: Pay attention to the customer. Focus on what you’re good at. Begin with the end in mind. Lead, don’t manage. Establish good, principled relationships. Distinguish between that which can be changed from that over which you have no control. The process, not the technology, is important. Be passionate in your search for excellence. Common sense sells."
- Taken from The Entrepreneurs Guide to Managing Information Technology - isbn# 978-0275995454
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